Comprehensive Computer Technician (CompTIA A+ 1001/1002)
From hardware to security, this CompTIA A+ 1001/1002 course makes sure you don’t just fix problems…you prevent them.
(220-1001-220-1002) / ISBN : 978-1-64459-042-3About This Course
Enroll in our CompTIA A+ 1001/1002 certification training that turns you into the tech expert companies trust.
In this course, dive into motherboards, CPUs, power supplies, and memory, then tackle networking, security, and troubleshooting like a pro. Learn how to install hardware, configure operating systems, secure devices, and even set up SOHO networks.
From basic PC builds to advanced virtualization, you’ll get hands-on with labs that mimic actual tech scenarios, so you can stop Googling fixes and start solving problems with confidence.
Skills You’ll Get
- Hardware Installation & Troubleshooting: Assemble, upgrade, and repair PC components like motherboards, CPUs, RAM, and storage devices.
- Operating System Configuration & Management: Install, optimize, and troubleshoot Windows and non-Windows OS, including command-line tools and scripting.
- Network Setup & Security: Configure wired/wireless networks, implement security protocols, and manage SOHO router settings.
- Device & Data Security: Apply encryption, malware protection, and access controls to secure workstations and mobile devices.
- IT Operational Best Practices: Follow safety protocols, perform backups, and apply professional troubleshooting methodologies.
Interactive Lessons
27+ Interactive Lessons | 1+ Exercises | 216+ Quizzes | 175+ Flashcards | 175+ Glossary of terms
Gamified TestPrep
89+ Pre Assessment Questions | 6+ Full Length Tests | 90+ Post Assessment Questions | 540+ Practice Test Questions
Hands-On Labs
138+ LiveLab | 00+ Minutes
Troubleshooting
- Module A: Troubleshooting theory
- Module B: Safety
- Module C: Professionalism
- Summary
Motherboards and CPUs
- Module A: Motherboards
- Module B: CPUs
- Summary
Computer power supplies
- Module A: Power supply connectors
- Module B: Power supply installation
- Module C: Power supply troubleshooting
- Summary
Memory
- Module A: Read-only memory
- Module B: Random access memory
- Summary
Computer expansion
- Module A: Expansion interfaces
- Module B: Expansion card installation
- Module C: Connectors and cables
- Summary
Physical storage
- Module A: Disk drives
- Module B: RAID storage
- Module C: Optical drives
- Module D: Other storage methods
- Summary
Input-output devices
- Module A: Input devices
- Module B: Output devices
- Module C: Dual input-output devices
- Summary
Display Devices
- Module A: Display technologies
- Module B: Display management
- Summary
Operating systems
- Module A: Windows versions and features
- Module B: Non-Windows operating systems
- Module C: Operating system installation and upgrades
- Module D: Applications and scripting
- Summary
Windows management
- Module A: Operating system features and tools
- Module B: Control Panel utilities
- Module C: Command-line tools
- Module D: Troubleshooting
- Summary
Network basics
- Module A: Classifying networks
- Module B: Network devices
- Module C: Internet connections
- Summary
Network cables and connectors
- Module A: Twisted-pair connections
- Module B: Coaxial connections
- Module C: Optical media
- Summary
Network protocols
- Module A: TCP/IP settings
- Module B: Transport protocols
- Module C: Application protocols
- Summary
Wireless networking
- Module A: Wireless technology
- Module B: Wi-Fi standards
- Summary
Windows networking
- Module A: Network shares
- Module B: Network connections
- Module C: Connection troubleshooting
- Summary
Virtualization and cloud computing
- Module A: Virtualization
- Module B: Cloud computing
- Summary
Mobile devices
- Module A: Mobile device types
- Module B: Mobile device configuration
- Module C: Mobile device troubleshooting
- Summary
Security principles
- Module A: Threats and vulnerabilities
- Module B: Security controls
- Summary
Security technologies
- Module A: Operating system security
- Module B: Security hardware and software
- Summary
Securing devices and data
- Module A: Workstation security
- Module B: Mobile device security
- Module C: Security troubleshooting
- Summary
SOHO network configuration
- Module A: SOHO router features
- Module B: Network security
- Summary
Printers and multi-function print devices
- Module A: Printer technologies
- Module B: Printer installation and maintenance
- Module C: Printer troubleshooting
- Summary
Custom computers
- Module A: Custom computer considerations
- Summary
Operational procedures
- Module A: IT operations
- Module B: Environmental factors
- Module C: Incident response
- Module D: Backup and recovery
- Summary
Appendix A
- Exam Objective
Appendix B
- 3D Objects
Appendix B
- 3D Objects
Motherboards and CPUs
- TESTING 1
- Installing Motherboard Components
- Installing a PCI Sound Card
- Identifying a PCI-Bus Slot
- Assembling Computer Components
- Installing an Optical Drive and a PCI Sound Card
- Installing a USB 3.0 PCI Express Card (2.0 x4)
- Providing Cooling and Ventilation to a Motherboard
- Identifying a CPU Socket
- Installing a processor
Computer power supplies
- Replacing the Power Supply
- Installing SMPS and Connecting it to the Motherboard
- Replacing the Battery of a Smartphone and Inserting a Memory Card
Memory
- Enabling a Device Driver
- Disabling a Device Driver
- Setting Up a Boot Device Priority
- Enabling Hardware Virtualization
- Accessing BIOS Setup in Windows 10
- Viewing the Processor Information
- Verifying RAM Usage
- Installing Memory Modules
Computer expansion
- Supplying Power to a SATA Drive
- Installing Firewire Cards
- Installing Expansion Cards on a Motherboard
- Installing a NIC
- Connecting a USB Printer to a Computer
- Connecting the Hub with Different Devices Using USB Cables
Physical storage
- Creating a Swap Partition
- Connecting the Motherboard to the Internal Hard Drive
- Inserting a CD on a Laptop
- Copying Files to a Disc Using File Explorer
- Inserting a Pen Drive into the USB Port
- Removing a Pen Drive from a Computer
Input-output devices
- Adding a Keyboard Layout
- Configuring Mouse Settings
- Connecting Speakers to a Computer
Display Devices
- Configuring a Power Plan
- Configuring the Screen Resolution Setting
- Changing the Resolution Setting
Operating systems
- Enabling BranchCache
- Implementing EFS File Sharing
- Displaying Windows Versions
- Adding an MMC snap-in
- Displaying Windows PowerShell snap-ins
- Creating a Restore Point
- Using Task View
- Using Windows Event Viewer
- Creating and Running a ps1 File
- Executing the Basic Commands through a ps1 File
- Creating Variables
- Creating a Loop in PowerShell
- Using Basic Linux Commands
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
- Converting a FAT32 Partition to NTFS
- Managing NTFS Permissions
- Disabling a Service
Windows management
- Using MSConfig
- Using Task Manager to Start an Application
- Configuring Windows Defender Firewall
- Converting a Basic Disk to a Dynamic Disk
- Setting Automatic Windows Update
- Viewing the Status of a Disk
- Mounting a Drive to a Folder
- Editing a Drive Letter
- Configuring Computer Management Services
- Observing the Control Panel options in different views
- Uninstalling a Program
- Entering Commands at the Command-line
Network basics
- Configuring VLANs
- Configuring a Router
- Configuring Port Security on an Access Port
- Examining an Intrusion Detection Policy
- Configuring SSH in a Router
- Connecting Systems to the Internet Through a Firewall Router
- Connecting a Router to the Laptop
Network cables and connectors
- Connecting the Cable Modem to Access Internet
Network protocols
- Configuring an IPv4 address
- Configuring an IPv6 address
- Installing a DHCP Server
- Assigning Different Classes of IP Address
- Connecting a Workstation to the LAN and Configuring IPv4 Properties
- Scanning using Wireshark
Windows networking
- Joining Workgroups or Domains
- Changing Network Locations
- Managing Offline Files
- Sharing a Printer
- Sharing Folders
- Using the net Command
- Creating a Dial-up Connection
- Connecting to a Remote Computer using a Remote Desktop Connection
- Creating a Remote Access VPN Connection
- Configuring a Proxy Server
- Using the nbtstat command
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Resolving DNS Cache Records Issues
Virtualization and cloud computing
- Installing Ubuntu
- Installing Windows 10
- Using OneDrive
- Configuring OneDrive
Mobile devices
- Removing an Account from Android
- Configuring an Email in Android
- Viewing the iOS Version of an iPhone
- Setting Up a VPN in Android
- Turning on Airplane Mode of an iPhone
- Installing Laptop Components
Security principles
- Reviewing the Top 10 OWASP Attacks
- Conducting a DoS Attack using Smurf Attack
- Performing a MITM Attack
- Conducting IP Spoofing
- Identifying Virus Threats
- Using a Symmetric Encryption Algorithm
- Using an Asymmetric Encryption Algorithm
Security technologies
- Configuring an Audit Group Policy
- Configuring an Account Password Policy
- Stopping Permissions Inheritance
- Propagating Permissions
- Removing a Credential
Securing devices and data
- Configuring Screensavers
- Securing User Accounts
- Creating a New User
- Using BitLocker
- Disabling AutoPlay
- Locking an iPhone with a Password
- Using Windows Security
SOHO network configuration
- Performing Network Address Translation (NAT)
- Configuring a Wireless Access Point (WAP)
Printers and multi-function print devices
- Inserting Ink Cartridges into a Printer
- Installing a Printer
Operational procedures
- Setting Up a Surge Protected Computer System
- Using a UPS to Power the Computer Components and Ensure the Network Connectivity
- Backing up Files
- Restoring Files
Why Do Learners Love This Course?
The CompTIA A+ 220-1001 and 220-1002 (Core 1 & Core 2) exams retired on October 20, 2022.
Current versions (as of 2025) are 220-1201/1202, launched in March 2025.
The CompTIA A+ 1001 (Core 1) and 1002 (Core 2) exams are the two-part certification that validates foundational IT skills for technical support and IT operational roles.
Core 1 (1001) covers:
- Hardware (motherboards, CPUs, RAM, storage)
- Networking (cabling, protocols, Wi-Fi)
- Mobile devices (smartphones, tablets)
- Hardware & network troubleshooting
Core 2 (1002) covers:
- Operating systems (Windows, Linux, macOS, ChromeOS)
- Security (threats, encryption, authentication)
- Software troubleshooting
- Operational procedures (safety, documentation, scripting)
Passing both exams earns you the CompTIA A+ certification, a globally recognized credential for entry-level IT jobs.
Yes, the CompTIA A+ certification is worth it if you want to:
- Start an IT career (help desk, tech support, field service)
- Prove hands-on skills (hardware, OS, security, networking)
- Meet job requirements (many employers require or prefer A+)
- Build a foundation for higher certs (Network+, Security+, CySA+)
- Increase earning potential (certified techs often earn more than non-certified peers)
It’s especially valuable for beginners since it doesn’t require prior experience and is trusted by employers like Dell, HP, and Intel.